LuAnn Hadlock, Executive Director 
As the Executive Director LuAnn oversees daily operations.  This includes managing the office, hiring the work force, and planning and implementing long term business objectives.  LuAnn also serves on the IPA Board of Directors. Other responsibilities include course scheduling, technology solutions including the IPA website, and contract administration. Email:




Heleen de Koning, Operations Specialist
Heleen (pronounced Hay-Lane) oversees course manuals for every IPA course, from layout design to print and inventory. She also manages IPA products, including product inventory and product fulfillment. In addition, Heleen maintains content on the IPA website and designs advertising.  As our Operations Sprecialist Heleen participates in operations process and website improvements, course video editing, design and implementation of pre-course work, maintains and evaluates shipping systems. 



Sharol Lanning, Course Coordinator & CEU Manager 
As the Course Coordinator she manages our course logistics, acting as the interface with the hosting facilities, ensuring the proper equipment is ready for courses and manages facility participants. Sharol also coordinates with instructors regarding course enrollment, confirming teaching assignments and materials, their travel, and facilitating communications between the hosting facilities and instructors and coordinates lab assistants. In addition, Sharol manages CEUs for each course and makes sure each course is approved for Continuing Education Units.  



Karly Lanning, Course Materials Administrator
Karly oversees materials for all IPA courses, assembles course manuals ,packs supplies for courses, ships the materials to the courses, and tracks return shipments after courses are completed prepares, course evaluations, and all materials needed for each course.  In addition, Karly helps with various office duties.  Email: